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Reset Your Email or Password

Written by Chloe Ng · Customer Success Lead
Updated April 24, 2026
💡 Quick Answer

To reset your password,visit the login page and click 'Forgot Password?' to receive a reset link. To update your email, log in, go to Settings> Manage Account, and select Reset Email.

Need to reset your login password or update your email address? This quick guide shows you how to do both securely.

Reset/Change Password

Option 1: Resetting Your Password (If You Forgot It)

  1. Go to the One Good Card login page.
  2. Click Forgot Password?
  3. Enter the email address linked to your account.
  4. You’ll receive an email with a link to reset your password.
  5. Follow the instructions in the email to set a new password.
  6. Didn’t get the email? Check your spam/junk folder just in case.

Option 2: Change Your Password (If You’re Logged In)

  1. Tap the Settings icon in the bottom menu.
  2. Under Manage Account, select Reset Password.
  3. Enter your current and new passwords.
  4. Click Reset My Password.

Change Your Email

  1. Tap the Settings icon in the bottom menu.
  2. Under Manage Account, select Reset Email.
  3. Enter your new email address.
  4. Click Reset Email.

Frequently asked questions

Can I change my email address after signing up?

Yes. If you’re logged in, go to Settings> Manage Account > Reset Email, enter your new email, and confirm it.

I didn’t receive the reset email. What should I do?

Check your spam or junk folder first. If it's not there, make sure you entered the correct email address. Still stuck? Contact support for help.

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