Question 1

What is a Smart Digital Name Card?

Accepted Answer

One Good Card is a Smart Digital Name Card - a hybrid solution that comes with a Digital Name Card for virtual sharing and an NFC Business Card for in-person sharing.It is a multi-purpose networking tool that allows for omni-channel sharing through the use of NFC, Digital QR Code, Physical QR Code and Virtual Link. Unlike sole digital name cards and paper business cards, One Good Card is not restricted to either physical or digital sharing only. The electronic business card supports universal sharing and can be used globally.

Question 2

What can I display on my Smart Digital Name Card?

Accepted Answer

Unlike traditional business cards, you are no longer confined to the paper dimensions. A digital name card allows you to showcase more information through various interactive mediums e.g links, files, images etc. One Good Card comes with an intuitive widget-building system to customise the display fields:1. Contact Details: Number, Email, WhatsApp, Telegram & more2. Credentials: Work experience, Education qualifications & more3. Lead Generation Tools: Built-in CRM tools, Lead Generation Forms, Contact Managers & more4. Socials: LinkedIn, Instagram, Facebook & more5. Links: Payment links, websites, blogs & more6. Files: Sales decks, PDF files, menus, resumes & more7. Visual assets: Image gallery, embed videos, banners, gifs & moreEach of the fields are optional and are fully-customisable by the user to best suit their own digital name card needs.

Question 3

How does One Good Card work?

Accepted Answer

Each card comes with a physical NFC business card that has a built-in wireless chip that transmits your digital name card to the receiver's devices via Near-Field Communication (NFC). Simply hover or tap the card near the receiver's phone to share your digital name card. Works with both iPhone and Android devices.Older model phones without NFC can scan the unique QR code on the card to view the digital business card.You can also share your electronic business card virtually as an URL, digital QR Code, within your email signature or virtual background during virtual meetings on Microsoft Teams, Zoom etc.

Question 4

How is One Good Card better than a traditional name card?

Accepted Answer

Compared to paper business cards, One Good Card's smart digital name cards are:1. Fully-contactless to share via NFC, QR code or virtual link2. Fully-customisable e-business card to suit your branding and style3. Hybrid networking ready for virtual and physical settings4. Updatable digitally at any time by yourself - no more reprinting5. Powerful with essential networking features - lead generation, analytics6. Not Bulky to carry around - compact and easy to carry around7. Sustainable and recyclable to reduce paper wastage8. Perpetually re-usable to provide long-term cost-savingsConvinced and looking to transition your team to sustainable solutions as well? Get in touch with us to #MakeTheSwitch.

Question 5

Why should I use One Good Card?

Accepted Answer

Robust Networking Features: On top of the digital business card, leverage our advanced features including the built-in CRM, live analytics, and contact management tools.Cyber-Compliance and Certification: Our platform complies with international standards and is certified cyber-compliant by the Cybersecurity Agency of Singapore (CSA)Support and Dedicated Account Managers: Access our dedicated support team and account managers who are readily available to assist you at every step of your networking journey.Trusted by Thousands: We're proud to be trusted by over 120,000+ users and 2,000+ companies, spanning individuals, SMEs, and multinational corporations.Mainstream Media Recognition: We have been featured on media outlets such as Channel News Asia, Vulcan Post, and national radio stations.

Question 6

How secured and safe is my data?

Accepted Answer

We regard your data security with utmost importance and are certified safe cybersecurity practitioners by the Cyber Security Agency of Singapore (CSA). Our servers are hosted on Google Cloud Platform (GCP) which maintains a state-of-the-art infrastructure that is encrypted at rest and uses AES-256 encryption algorithm that is virtually impenetrable. We take this up a notch by encrypting all incoming and outgoing traffic for that extra level of security.We do not ask for your sensitive information on our platform and we do not restrict nor compel you to display any particular information, the displayed information is entirely up to your personal choice. For example, if you do not wish to show your phone number, simply do not input and your phone number will not be displayed. The fields that you choose to display are only modifiable by you.

Question 7

Does One Good Card have an affiliate program?

Accepted Answer

Yes! Join our community of change makers, spread the word and earn commissions for every successful referral. Visit our affiliate partner page for more information.

Question 8

Can I purchase this as a gift for someone?

Accepted Answer

Yes! We provide e-gift card options that come with pre-loaded credits (S$30, S$50, S$100, S$150) redeemable for purchase. The e-gift cards can be personalised with a message note and scheduled for delivery to your recipient - perfect for every occasion!

Question 9

Should my company transition to Smart Digital Name Cards?

Accepted Answer

Definitely! By switching from paper-based business cards to digital alternatives, your company contributes to sustainable efforts by reducing paper wastage - while showcasing your company's willingness to digitalise, innovate and stay ahead of the technology curve.More importantly, the enhanced networking capabilities such as the built-in lead generation tools, seamless contact saving and live analytics are designed to improve your team's sales and networking sessions. #MakeTheSwitch and join the 2000+ companies onboard!For more answers on corporate-related enquiries, please refer to the "Corporate" section.

Question 10

How can I get in touch with a Sales Representative?

Accepted Answer

You may get in touch with us through our contact form or write to us via email: hello@onegood.team. Our sales representative will be in touch with you shortly.

Question 11

Are bulk discounts available for companies?

Accepted Answer

Yes, we offer additional corporate discounts for companies looking to transition from traditional business cards to Smart Digital Name Cards.Get in touch with us through our contact form or write to us via email for more information: hello@onegood.team

Question 12

Can I get a pricing quotation for my company?

Accepted Answer

Get in touch with us through our contact form with your requirements (Volume, Material, Artwork) and our sales representatives will attend to you shortly.

Question 13

Can I customise with my company's design and logo?

Accepted Answer

Yes! One Good Cards are fully-customisable according to your branding, artwork and designs. You can design your personal customised card with our online custom card builder.For bulk orders (more than 10pcs), you may get in touch with us for more information.

Question 14

What if I don't have my own designs?

Accepted Answer

Simply provide us with your logo or let us know your design preferences and we will propose suitable designs for you.You may also use our custom card builder to create your own design or visit the shop for templated card design options.

Question 15

What is the support level provided for companies?

Accepted Answer

For companies onboarded with us, a dedicated account manager will be assigned to facilitate your journey through email, phone calls and on-site support.Lifetime support is provided for all One Good Card users through our general email support channel.

Question 16

Are there central management options for companies?

Accepted Answer

OGC for Teams is designed to streamline the bulk management of digital name cards within your organisation. This solution allows company administrator and leaders to gain access to team analytics, administrative permissions and corporate branding options.For more information or a demo on OGC for Teams, please get in touch us with us.

Question 17

How many companies are using One Good Card?

Accepted Answer

One Good Card has been the defining networking tool for over 120,000 users and 2,000 companies worldwide since 2020. As the leading Smart Digital Name Card solution for companies, our platform is cyber-compliant with international standards and comes with robust networking features to support your organisational needs.Be the change and join us to #MakeTheSwitch!

Question 18

Will One Good Card work on iOS and Android devices?

Accepted Answer

One Good Card is compatible for use with iOS and Android devices. There are 2 key components, the physical NFC name card and digital name card.The digital name card is supported on all devices and can be shared electronically through the use of the digital QR code and virtual link.The NFC name card comes with an integrated NFC chip for contactless in-person sharing. This form of sharing works with all NFC-enabled devices. Each NFC name card also comes with a dynamic QR code on the flip side of the card as an alternative to NFC sharing.

Question 19

How do I setup my One Good Card?

Accepted Answer

Upon receiving your One Good Card, there will be setup instructions and the unique activation code included within. Select the signup option and there will be a guided onboarding to assist you in the profile-building process.If you need any advice on building your digital profile, reach out to our dedicated support team for assistance.

Question 20

Can I make changes to my digital name card in the future?

Accepted Answer

Absolutely! One of the key benefits of having a digital name card is the ability to update information periodically over time. Compared to traditional business cards, you do not have to discard and replace the entire stack of cards when your details change.Simply login to your profile editor through the web browser and update accordingly. Once updated and saved, the latest details will be reflected instantly on your digital name card.There is no expiry nor maximum updating tries, it is also lifetime free-of-charge to update your details.

Question 21

Does this require an app to share?

Accepted Answer

No, the digital name card is accessible through the device's web browser. This means that you and your recipient do not need to download any app to share or receive.

Question 22

Can I link multiple hardware products to one account?

Accepted Answer

Yes! You can link multiple hardware products (One Good Card, One Good Ring, Mini) to one account. This allows you the flexibility to alternate and share your digital name card based on your preferences. Each product comes with an unique serial code that facilitates seamlessly linked via your profile dashboard.

Question 23

Where does the QR code lead to?

Accepted Answer

The QR code that comes with every One Good Card opens the same digital name card as when shared via NFC. This QR code is a dynamic QR code that automatically syncs to the latest version of your digital name card in real-time.Every One Good Card comes with a physical QR code on the flip side of the card and a digital QR code within the dashboard, allowing additional channels to share besides NFC.

Question 24

What is a Dynamic QR Code?

Accepted Answer

A dynamic QR code is a type of QR code that can be updated after it has been created. Compared to static QR codes, which contain fixed information, dynamic QR codes can be updated to display the latest information.All One Good Cards come with dynamic QR codes by default to allow users with the flexibility to update and modify their digital name cards over time.

Question 25

What happens to the QR code and card after making changes?

Accepted Answer

The QR Code and One Good Card supports real-time cloud editing and will be automatically synced to the latest information. Unlike paper business cards, a digital name card does not require replacement with every change.

Question 26

How do I order my own One Good Card?

Accepted Answer

1. Visit the Shop page and select your preferred design / product hardware options.2. From the selected product page, customise the card and get a live preview.3. When the design is satisfactory, click Add to Cart and complete the checkout.The digital name card setup instructions and unique activation code will be included with your One Good Card upon receipt.

Question 27

How long will it take to receive my order?

Accepted Answer

Once your order has been confirmed, the estimated turnaround time for production and delivery are as follows:Singapore - Local Delivery: 7 - 10 working daysWorldwide - International Tracked: 10 - 20 working days

Question 28

Do you provide international shipping?

Accepted Answer

We are currently shipping to the following countries:Singapore, Malaysia, Austria, Australia, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Indonesia, Ireland, Italy, Japan, Macao, Netherlands, New Zealand, Norway, Philippines, Portugal, Saudi Arabia, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States, Taiwan, Thailand, Turkey and VietnamIf your country is not listed above, please write to us via email: hello@onegood.team

Question 29

I never got my order, what to do?

Accepted Answer

Please write to us via email with your order number (e.g OGT-XXXXX), name and the email address used for purchase. Our support team will be in touch with you shortly to assist on this.

Question 30

Is there a Minimum Order Quantity (MOQ)?

Accepted Answer

There is no minimum order quantity required for every purchase.

Question 31

How does the pricing work?

Accepted Answer

One Good Card is a one-time payment that comes with a personalised NFC name card (or ring) and lifetime usage of the digital name card. The prices start differently depending on your preferred hardware (Card/Mini/Ring). Check out the shop for the full product range and prices.We also offer optional add-ons for companies/teams looking to tap into the administrative management features.

Question 32

Is this a one-time payment?

Accepted Answer

One Good Card is a one-time payment that comes with the individual NFC smart name card (or ring) and digital name card. This one-time payment is also inclusive of the lifetime digital profile hosting, maintenance and updates.

Question 33

Are there any hidden fees?

Accepted Answer

We are transparent with our pricing and there are no hidden fees. If you are unsure or would like to clarify on pricing details with us, please write to us via email: hello@onegood.team or get in touch with us through our contact form.

Question 34

What are the accepted payment methods?

Accepted Answer

For direct purchases through our website, we accept credit card payments from Visa, Mastercard and American Express. Other acceptable payment options include: Apple Pay, Google Pay, GrabPay, PayNow QR, AtomePay and ShopPay.For corporate purchases, we also accept Bank Transfer, Cheque and Wire/Telegraphic Transfers.If you would like to use an alternative mode of payment that is not stated above, please write to us via email: hello@onegood.team

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